Platform 101

Learn how to use our platform to its full potential.

Listing Features

Listing owners can provide various details to help customers make better-informed decisions. Depending on the type of Listing, the following details are available for all packages.

  • Business Name
  • Business Type
  • Tagline
  • About The Business
  • Types of Products
  • Types of Extracts
  • Price Range
  • Amenities
  • Email Address
  • Phone Number
  • Website
  • Region
  • Location (Map / Driving
  • Directions)
  • Business Hours
  • Profile Image / Logo
  • Cover image
  • Photo Gallery / Product Gallery (9 images)

Listing owners can have their business address shown for quick reference. Additionally, that location will be shown on a map, providing quick access to directions for customers.

 

To help customers easily reach your business or brand, the following information is available and also actionable (i.e. clickable) to make things even more convenient.

  • Contact Email (Click to Email)
  • Phone Number (Click to Call)
  • Website (Click to Browse)
  • Social Media Profiles (Click to View)

Images are essential for showcasing your store, products, and much more. Listing owners are able to upload up to 9 images to their gallery, regardless of Listing package.

All Listings will have an additional “Reviews tab” so Listing owners can build up their reputation on FindHempCBD, by accumulating positive ratings and reviews from customers. Ratings and Reviews are always moderated and can only be submitted by registered users of FindHempCBD.

Listing owners with a qualifying Listing package can include a link to one of their online videos (e.g. YouTube or Vimeo), which in turn embeds the video into their Listing.

Video Examples:

  • Company Introduction
  • Testimonials
  • Product Overview
  • How To Guides

 

Feature Unlocked with Premium Pages package

Listings with a qualifying Listing package will include a built-in contact form so customers always have an easy way to reach out to Listing owners. The email address used when signing up for FindHempCBD, will be used as the default recipient address, but this can be changed at any time, by editing your Listing details.

 

Feature Unlocked with Premium Pages package

Listings with a qualifying Listing package will include a Profile Announcement section to keep customers informed.
Profile Announcement Examples:

  • New Product Launches
  • Restock Alerts
  • Current Sales Promotions
  • Upcoming Events

 

Feature Unlocked with Premium Pages package

Listings with a qualifying Listing package will include a Featured Deal section that will be displayed on the main profile to let customers know about a special promotion. Max 150 characters.

 

Feature Unlocked with Premium Pages package

Listings with a qualifying Listing package will include a Deals Menu, which will be displayed on the “Deals” tab, to let visitors know about all the currently active deals and specials. Max 1500 characters.

 

Feature Unlocked with Premium Pages package

Listings with a qualifying Listing package will include a section for Social Media Links to help keep customers connected with your business.

 

Feature Unlocked with Premium Pages package

Link directly to your own website, allowing you to get more exposure and run visitors through your own sales funnel.

Link directly to your social media networks, allowing you to get more exposure and run visitors through your own sales funnel.

Listings with a qualifying Listing package will include a Licenses & Permits section to allow businesses to display their Recreational Retail License, Medical Retail License, & Business Permits.

 

Feature Unlocked with Premium Pages package

From your account dashboard, you can easily view statistics relating to all your active Listings on our platform. Access the account dashboard here.

Listing Views (Unique)
This is the first time a unique visitor looks at your Listing and the uniqueness is determined by looking at their IP address.

Listing Views
If a unique visitor ever looks at your Listing again, this counts as a ‘view’.

Published Listings
This is how many ‘active’ Listing you currently have on our platform.

Pending Listings
This is how many Listings are waiting to be approved by our team.

**Active Promotions**
This is how many of your Listings have been promoted.

Listings with our Premium Pages package are automatically granted “verified” status on our platform and will have a verification badge displayed. This means FindHempCBD has confirmed that a business Listing is the authentic presence of the business.

The Listings that populate in the Search Results will be ordered based on the Listings’ Priority Level first, then by other ordering clauses.

 

Listing Priority Levels

Level 3 – Elite Promotion Listings

Level 2 – Standard Promotion Listings

Level 1  – Featured Listing

Level 0 – Normal Listings

 

How can Listings gain a higher Priority Level?
By default, Listing Priority is set to Normal. However, Listings can be given higher priority in search results in the following ways:

  • If a Premium Pages (Featured) package is purchased for your Listing, it will be marked as Featured. Forever.
  • If a Promotional Package is purchased for your Listings, it will receive a higher Listing Priority Level.

Listing Management

Business listings do not expire.

Logged in users are able to submit their customer reviews and overall star ratings on business pages. Business pages can build up their reputation by accumulating positive ratings and reviews.

Reviews are always moderated, can only be submitted by registered users, and Listing owners cannot review their own Listings.

Listing Promotions

 Go to the  Listings area of your dashboard and click on the ‘Promote’ icon to promote any listing.

Listing Promotion packages are purchased separately from your Listing Page package.

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